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Terms and Conditions

Please read these terms carefully before using our platform. They govern your use of Profinders services.

Last Updated

January 2025

User Types

Clients & Providers

Payments

Secure & Protected

Age Requirement

18+ Only

Last Updated: January, 2025

Welcome to Profinders ("the Platform," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, mobile applications, and related services (collectively, the "Services"). By accessing or using Profinders, you ("User," "you," or "your") agree to comply with these Terms, our Privacy Policy, and all applicable laws and regulations.

If you do not agree, you must not use our Services.

1Acceptance of Terms

By registering, accessing, or using Profinders, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms, as well as any additional policies referenced herein. These Terms constitute a binding agreement between you and Profinders.

2Definitions

Key Terms

  • Client – An individual or business seeking services through the Platform.
  • Provider – A professional or business offering services through the Platform.

Platform Elements

  • Content – Any text, images, reviews, communications, or data uploaded to the Platform.
  • Service Agreement – A separate contract between Clients and Providers governing service delivery.

3Eligibility and Account Registration

3.1 User Eligibility

To use our platform, you must:

  • Be at least 18 years old or the legal age of majority in your jurisdiction.
  • Have the legal capacity to enter into binding contracts.
  • Provide accurate, current, and complete registration information.

3.2 Account Security

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You must immediately notify us of any unauthorized account access.
  • We reserve the right to suspend or terminate accounts suspected of fraudulent activity.

4User Responsibilities

4.1 General Conduct - Prohibited Activities

Users must NOT:

  • Violate any applicable local, state, federal, or international laws.
  • Post false, misleading, or defamatory content.
  • Engage in harassment, discrimination, or illegal activities.
  • Reverse-engineer, scrape, or exploit the Platform's systems.

4.2 Provider Responsibilities

  • Accurately represent qualifications, licenses, and pricing.
  • Comply with all industry regulations and tax obligations.
  • Not engage in fraudulent transactions or misrepresentation.

4.3 Client Responsibilities

  • Provide truthful information when requesting services.
  • Pay for services as agreed upon with Providers.
  • Not engage in fraudulent chargebacks or false reviews.

5Payments, Fees, and Financial Terms

5.1 Payment Processing

  • Profinders may use third-party payment processors (e.g., Stripe, PayPal).
  • You agree to comply with their terms and any applicable financial regulations (e.g., PCI-DSS).

5.2 Fees

  • Clients may be charged service fees for bookings.
  • Providers may be subject to commission fees or subscription charges.
  • All fees are non-refundable unless otherwise stated.

5.3 Disputes & Chargebacks

  • Disputes between Clients and Providers should be resolved directly.
  • Fraudulent chargebacks may result in account suspension or legal action.

Legal Agreement

These Terms and Conditions constitute a legally binding agreement between you and Profinders. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

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